Sunrise
B2B/B2C ecommerce systems
For the Swiss telecommunications provider Sunrise, diconium built a convenient eCommerce system and developed an app for account management.
At a glance
Industry: Telecommunication
Business: B2B, B2C
Technology: Intershop Enfinity
diconium expertise: Consulting, Conception & Design, Development and Implementation, Content Management, Operation & Support
Web: www.sunrise.ch
"We are very satisfied with the successful results achived by diconium. We feel that diconium always provides us with up-to-date and comprehensive advice. diconium is characterized by a cooperative partnership, flexibility, speed and a constructive approach."
Sebastian Lewandowski | Director Online Channel/Residential Customers | Sunrise Communications AG
Task
- Build a convenient e-commerce system
- Reduce content maintenance effort and standardize related processes
- Develop account management app for iOS and Android
Solution
- Development of a modern design for the online stores (B2B and B2C) and the self-service center
- Conception of new structures, processes and features in the complete e-commerce appearance (e.g. hot-deal-liveshopping) - top offers are limited and offered for a limited period of time
- Usability optimization with regard to processes relevant to success (e.g. check-out, offer presentation, service processes)
- Content management (creation of graphics and text) incl. integration in the store
Successes
- High level of system security
- Better customer service thanks to service-oriented features
- Greater traffic on the site
- Attractive design and simple structures
What's next?
You contact at diconium
Simone Zahn
Simone Zahn
director business development
