Expertise
13 Success Stories
Industrial machinery manufacturer
Increasing sales efficiency and improving the customer experience through Salesforce solutions: For our client, we implemented an AI-powered solution that optimizes the sales process, reducing order processing time by 40% and speeding up proposal preparation by over 25%. Additionally, customer interactions were improved, onboarding was simplified, and data-driven decision-making was enabled.
Automotive manufacturer
With a state-of-the-art, customer-centric data collection and analysis process, diconium integrates information into a new central dashboard—enabling valuable insights for the entire organization to capture and evaluate customer-centric touchpoints across multiple platforms and markets.
Medical aesthetics
Doubled generative AI power for increased efficiency in day-to-day work and an improved user experience on the website: For our client, we realized the end-to-end implementation of an AI-supported digital assistant as well as an AI chatbot for consumer questions on the B2C website - from use case identification to AI development.
Insurance
Radically new and simple processes for a digital customer experience from start to finish: the landing page for this digital retirement planning product is completely tailored to the lifestyle of the younger generation.
Automotive
The Digital Commerce Platform (DCP) for a leading global automotive brand bundles sales and service channels; additional digital solutions improve the customer experience.
Car Manufacturer
Simply charge up anywhere, at home via the connected wallbox and on the road. Thanks to diconium, e-car enthusiasts get all this in one convenient app. The services also include an online charging station search function and pre-planning of routes. Check out our Best Case.
Cinteo
A success story in fast motion: a few weeks after the founding of this company for Daimler AG, there were the first success stories; after only two years, a fully formed unit that realizes products agilely and quickly.
Daimler AG
In Stuttgart, Daimler AG has put into operation a pioneering office concept for digital, creative work. Planning and realization: diconium.
Moovel
For the Daimler subsidiary moovel, diconium developed a shared car application that combines various mobility services in one app.
Bus Manufacturer
A leading international bus manufacturer comissioned diconium with building a digital platform - their vision: a central customer portal for bus customers with bundled commerce activities, all based on a headless commerce solution. The client wanted implementation of a shop and services to serve as a contact point for all concerns and spare part provision.
dicobot
Our in-house developed chatbot named 'dicobot' is the first point of contact for all possible questions from our users on the diconium website. We give an insight behind the scenes of the development.
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Bosch Rexroth
Content Revolution Workshop: How Bosch Rexroth empowers its international marketing team with key AI knowledge
CARIAD
Green Tech Week: How to position yourself as a thought leader for digital sustainability
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