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At a glance

Industry: Automotive

Business: B2C

Technologies: Mobile (Swift, Flutter, Kotlin), Java/Springboot, React

 

Simply charge up anywhere, at home via the connected wallbox and on the road. Thanks to diconium, e-car enthusiasts get all this in one convenient app. The services also include an online charging station search function and pre-planning of routes. Check out our Best Case.
diconium_case_study_car_manufacturer

Our story

01

Task
 

For the release of an e-car model, diconium was to realize the customer journey around the electric charging of the vehicle for its client. The vision: to be the best charging provider on the market. Driving an e-car would then finally become a matter of course, because the user could find out about charging stations in advance and receive details about providers, locations, connections, etc., as well as pre-plan routes including charging stops.  

02

The Challenge
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Tight timeframe until the release of the new car model and go-live of the app 

diconium_agile_development

Parallel development on interdependent third party systems

diconium_market_analysis

Changing requirements due to parallel business dependencies, e.g. markets and pricing models

 

03

Our Solution
 
Realization with all parties involved in the SAFe framework
 
Development of native mobile frontends for iOS and Android as well as a charging backend as a central service hub
 
Development of a public web interface for charging point search and route planning as well as platform integration
 
Development of convenience features such as RFID card ordering or rate selection for public charging
 
Integration of features for controlling and managing wallboxes
 
Connection to service systems of our customer and app integration
 

04

Successes
 
The charging services were launched in numerous EU markets, and the number of registered users shot up rapidly in the first few months. They all benefit from the wide range of digital functions related to charging, all of which are used via the car manufacturer's app. Web-based route planning rounds off the service. The app shows all available charging points and provides important information on the charging price and availability (free / occupied). In the future, it will also be possible to start and stop the charging process via the app and to display only charging points that are powered by green electricity. The intelligent route planning takes into account both the available charging points and the desired charging strategy. This makes planning easier, especially on longer routes. Users of our client's smart wallboxes for charging at home, receive additional useful online services, such as charging statistics, access management or remote control.

Expertises used

Mobile Solutions
Customer Experience
IT Architecture
UX-/UI-Design
Mobile Solutions
Customer Experience
IT Architecture
UX-/UI-Design
Mobile Solutions

Native apps improve customer loyalty, enhance the customer service experience and thus strengthen the profile of your brand. diconium develops apps for Android and iOS that are intuitive to use and offer relevant, innovative functions.

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Interested in this topic?

Your contact at diconium

Axel Wetten
senior business development manager

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