Digital sales solutions
Digital Sales Solutions
Digital sales solutions revolutionized the sales and customer lifecycle by integrating e-commerce platforms, CRM systems, marketing automation, digital customer service, and data analytics. These solutions streamline processes and operations to enhance efficiency, deliver consistent and personalized customer experiences, and generate new revenue potential.
Global market dynamics require companies to manage diverse customer needs and expectations, providing personalized and flexible buying experiences. To stay competitive and keep up with new market entrants, companies must overcome the limitations of legacy systems and operations that hinder innovation and scalability. Leading in their industry requires companies to transform sales channels into modern, digital ecosystems that meet both today’s and tomorrow’s demands.
At diconium, we empower Fortune 500 companies and global market leaders to transform their sales approach with advanced digital sales solutions.
KEY OFFERINGS
Commerce & digital experience platforms
Customer relationship management
Contextual & composable commerce
Omnichannel & seamless CX
Data-enabled digital growth
Digital sales operating model
Sales strategy
Commerce & digital experience platforms
Empower your business with comprehensive solutions that integrate technology, strategy, and data to enhance the entire sales and customer lifecycle. This approach enables personalized interactions that foster long-term customer relationships.
Customer relationship management
Enhance customer interactions by tracking and analyzing data across various touchpoints. Tailored communications improve engagement and satisfaction, while the Customer Lifetime Value (CLV) framework optimizes the customer journey and increases conversion rates.
Contextual & composable
commerce
Leverage flexible and personalized shopping experiences that adapt to consumer preferences. Seamless integration of various touchpoints ensures a cohesive customer journey that meets modern expectations.
Omnichannel & seamless customer experience
Implement a strategy that ensures consistency across online, mobile, and physical channels. This approach facilitates seamless interactions, allowing customers to engage with your brand effortlessly, whether shopping online or in-store.
Data-enabled digital growth
Identify growth opportunities by improving traffic acquisition and conversion rates through analytics and AI-driven personalization. This tailored approach delivers actionable insights for effective marketing campaigns targeting both B2B and B2C customers.
Digital sales operating model
Whoever owns the customer owns the growth. Do you want to tap into new growth potential and make your company resilient for the future? We help you achieve sustainable growth and create lasting value. Whether you’re looking to redefine your strategic direction enhance marketing and sales capacities or optimize digital sales operations, your expertise in defining sales strategies and streamlining processes will drive revenue growth and maximize omnichannel potential. Together, we will create a winning sales operating model for your success.
Sales strategy
Maximize your sales potential with tailored strategies that foster profitable customer relationships across segments and channels. We help you identify key factors that boost sales performance and align your strategy with business goals. By analyzing the market, positioning competitively, and pinpointing essential sales channels, we create actionable plans that drive growth and ensure your investments yield results wherever consumers transact.
KEY CAPABILITIES
- AI Integration
- Commerce consulting
- Data engineering
- Data science
- Data-driven decision making
- Digital business modeling
- IT Architecture
- Process & value stream efficiency
- Service & support
- Strategy consulting
- Sustainability transformation
- Technological expertise
- UX-/UI design
Why us?
With three decades in updating e-commerce and digital sales, including building Germany's first online shop, we understand market trends and continuously evolving customer needs. Our diverse team of experts builds and implements robust, scalable solutions, that drive efficiency and business growth, combining technology with strategic foresight.
READY TO UPDATE YOUR BUSINESS?
Let's talk!
Axel Wetten
senior business development manager