Services > Artificial Intelligence > AI Chatbots & Assistants
AI Chatbots & Assistants
More than just a hype
The use of generative artificial intelligence (AI) is more than just a hype. It offers your company diverse internal and external application possibilities, ranging from classic chatbots in customer or employee service to content creation and sales assistance. Properly utilized, AI enables increased customer satisfaction, more efficient processes, and cost savings.
We assist you in identifying the appropriate application areas and implementing secure, tailored solutions in your company.
Customized AI solutions
01
Quality
Successfully implemented AI assistants provide practical added value for their users and represent a positive return on investment for companies.
02
Safety
Users or operators are protected from misbehavior of the AI assistant (e.g. providing incorrect information).
03
Security
High security standards protect the AI assistant from malicious attacks and users.
04
Legal
Consideration of the legal risks (e.g. data protection) of the company- and industry-specific deployment of AI assistants.
Our success stories
Merz Aesthetics
diconium develops two AI assistants for Merz Aesthetics: On the website, a multilingual chatbot guides customers through the company's product range and answers frequently asked questions. Internally, a customized assistant supports employees in their daily tasks, answering questions about processes and policies based on a knowledge platform.
dicobot
Our in-house developed chatbot named 'dicobot' is the first point of contact for all possible questions from our users on the diconium website. We give an insight behind the scenes of the development.
Trust is crucial for AI success
Generative AI is evolving rapidly. It is important not to overlook the risks, such as data protection, intellectual property, discrimination, and security. We support our clients in developing trustworthy AI for secure use cases and reliable decisions.
If your AI application falls within the risk classes 'high risk' or 'potentially high risk' under the European Union's AI Act, we prepare it for possible certifications.
Protect the return on your investment in artificial intelligence!
Our technologies & partners
Together with our trusted partners and with the help of cutting-edge technologies, we expand the possibilities of artificial intelligence to develop innovative solutions for our clients.
Our AI expertise
Our multidisciplinary team of more than 200 data and AI experts is your implementation partner for customized use cases in the field of artificial intelligence. diconium accompanies you on the journey to leverage AI in your company, always working closely with your team.
Our Events
Discover more about our services we offer at the upcoming events and webinars
THE SESS10N
The event on the most important topics of digital transformation, from data and AI to customer...
Learn moreJAM SESS10N – AI Edition
Become part of the decision-maker crowd, that unleashes their company´s power of data & AI by...
Learn moreSalesforce World Tour
Meet diconium at the world's largest CRM & AI event on April 25th in Munich!
Learn moreData Science MeetUp
Event Tip for all data enthusiasts: Join us for Hamburg´s largest Data Science MeetUp!
Learn moreHandelsblatt Live – Nutzfahrzeuge 2024
Competitive overview of digital online services for e-commercial vehicles –...
Learn moreJAM SESS10N – Sustainability Edition
Be part of the co-creation around the topic of sustainability data as the key...
Learn more