Customer Experience
How do you turn a digital product into an experience?
A great customer experience takes users quickly and intuitively to their destination. It is important to understand what the user's needs are in every situation. Who's looking for what and when? Which problem must be solved?
If you know the answers to these questions, you can react to individual needs by leading the users into the right direction digital competition. Then you only have to exceed the user's expectations with outstanding services and products. Together we get the best out of your digital products.
What we do
Content Strategy
Customer Journey Optimization
User Experience Consulting
UX-/UI-Design
Content Strategy
Customer Journey Optimization
User Experience Consulting
UX-/UI-Design
Content Strategy
Companies want to inspire their users with relevant content. The challenge: to reach the right customers in the right context with the right message. Based on the needs and habits of potential customers, diconium creates content strategies that generate new leads and advance the positioning of your brand.
Customer Journey Optimization
Companies and users often have different requirements for the design of a customer journey. The challenge is to unite the expectations of both sides. Based on competitive analyses and individually defined user-personas, diconium develops customer journeys that lead both customers and your company quickly and reliably to the goal.
User Experience Consulting
Successful innovations always focus on the needs and habits of the user. To enable your company to work user-centered, diconium analyzes the expectations of your future customers, formulates design recommendations and defines an implementation roadmap that adapts to the individual requirements of your company.
UX-/UI-Design
The user interface is not just a prominent display of a product - it is usually everything the user will ever see of it. Using state-of-the-art UI design methods, diconium designs interfaces that are intuitive to use and embody the brand identity of your company in all aspects.
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