User Experience Concept

Users and companies have different demands on a product. The UX concepters at diconium ensure that all perspectives are taken into account during development. They accompany the planning and implementation of projects with workshops, prototyping sessions and use labs. 

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User Experience Concept

Customer benefit meets company success

When designing the user experience, different, sometimes conflicting expectations of a product come together. Companies want to strengthen their brand image and increase sales, users are concerned with their own benefits and the most intuitive handling possible - and the market often poses completely different challenges.

Combining these different approaches in a productive way - that is the task of UX Concept. UX Concept is the organisational basis for every successful customer experience. 

User Experience Concept

WHAT WE DO

We use intensive research and analyses, workshops and focus groups with experts and target group representatives to find out what users really expect from products. We bring these insights into the company and translate them into concrete concepts that serve as the basis for information architectures, navigation and content strategies.

We represent the perspective of the users during the entire development. We test innovations using interactive prototypes and clickable dummies, set up usability tests and evaluate user feedback in specially designed interviews. Only if all stakeholders share the same vision, the innovation process leads to a result that meets - or even exceeds - expectations. 

 

What's next?

 

Your contact at diconium

Marcus Worbs
managing director diconium strategy