
DIGITAL BUSINESS SOLUTIONS
Transform your customer experiences and sales journeys through integrated digital commerce and sales platforms that drive measurable business growth.
Traditional sales approaches and fragmented systems can no longer deliver the unified customer journey that drives loyalty and revenue growth. Success requires integrated digital business solutions that connect every customer interaction into a cohesive, data-driven experience.
From sales and e-commerce silos to integrated ecosystems
What's holding you back
- Fragmented customer journeys
- No comprehensive view of customer data
- Low customer retention
- Silos between sales & service
- No central digital sales channel
- Outdated business model limiting growth
Our solutions
- Integrated journey design & platform strategy
- CRM solutions with 360-degree view & data strategy
- Loyalty programs & hyper-personalized touchpoints
- End-to-end processes & cross-functional solutions
- Headless commerce & self-service products
- Replatforming: lean and efficient
THIS IS HOW WE SUPPORT YOU
Our team of experts has successfully delivered integrated digital sales and e-commerce solutions that combine strategic thinking with technical excellence for clients across industries.
Software engineering
Grow your business with custom commerce platforms and scalable sales applications. Get robust, high-performance solutions that integrate with your existing infrastructure while your customers enjoy exceptional user experiences.
Digital advisory
Transform your digital strategy with guidance that aligns technology decisions with business objectives. Navigate digital transformation confidently while optimizing customer journeys and building organizational capabilities for sustained growth.
Cybersecurity
Protect your digital assets and customer data with comprehensive security solutions. Maintain customer trust through secure payment processing, fraud prevention, and compliance management while your digital channels operate safely.
Data & AI
Transform customer engagement through advanced analytics and AI-powered personalization. Leverage customer data to create predictive insights, automate marketing processes, and deliver hyper-personalized experiences that drive conversion and loyalty.

Value Shoring: Global teams, local excellence
Diconium offers its clients nearshore and offshore models tailored to the requirements of digital projects. With a global team of over 2,500 experts, we increase project value through intelligent team composition and agile collaboration.
Our models at a glance:

Onshore teams in Germany, the USA, India, and China:
Consulting and architectural advisory (tech and non-tech) – ideal for complex program definition and configuration of large tech initiatives.

Mixed teams in Portugal, Romania,
and India:
Highest quality at attractive costs. A product owner or tech lead on-site ensures tight integration while international teams deliver efficiently.

100% shored teams from Portugal, Romania, and India:
Fast project launch and full accountability through dedicated international teams.
Success Stories
Explore how we have transformed legacy systems into modern omnichannel experiences that unify customer touchpoints across all channels and built data-driven, AI-powered sales approaches that have increased conversion rates for our clients.

FERNRIDE
diconium performed comprehensive security testing for FERNRIDE to secure their autonomous vehicle systems against cyber threats.

Automotive
Connectivity Services: Increasing business value through optimized mobile applications

KiK
For our client KiK, we developed a high-performance e-commerce solution that stands out in the European market with its state-of-the-art architecture.

Medical aesthetics
We developed an innovative app for our client for the Apple Vision Pro VR headset, showcasing a medical product as an immersive 3D experience.

Industrial machinery manufacturer
Increasing sales efficiency and improving the customer experience through Salesforce solutions: For our client, we implemented an AI-powered solution that optimizes the sales process, reducing order processing time by 40% and speeding up proposal preparation by over 25%. Additionally, customer interactions were improved, onboarding was simplified, and data-driven decision-making was enabled.

Automotive manufacturer
With a state-of-the-art, customer-centric data collection and analysis process, diconium integrates information into a new central dashboard—enabling valuable insights for the entire organization to capture and evaluate customer-centric touchpoints across multiple platforms and markets.
READY TO ACCELERATE YOUR DIGITAL GROWTH?
Let's discuss how our digital business solutions can transform your sales approach and customer experiences. Contact our experts today.
Jürgen Wohler
director business development
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