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At a glance

Industry: Retail

Business: B2C

Technology: SAP Hybris

Web: www.praemienshop.ch

 

The Coop Group is deeply rooted in Switzerland and looks back on a 150-year history. What began as a small consumer cooperative is today an internationally active retail and wholesale company...

  • 34,2 million CH turnover (2022)
  • ~ 94,700 employees
  • > 2424 sales outlets
  • Founded in 1865

For our client Coop, we agilely launched a successful relaunch in a multivendor environment.
diconium_case_study_coop

Our story

01

The Challenge
 
Relaunch of the Supercard reward shop

 

02

Our solution
 

The project, based on SAP Hybris, was realized as an agile project implementation in a multivendor environment. diconium's service portfolio also includes IT consulting, software development and test and service management. An SAP Hybris DataHub was used and the loyalty system (SAP CRM) was connected.

03

Successes
diconium_process_simplification

Simplification of grown, complex processes

diconium_improved_release_cycle

Introduction of short release cycles

diconium_increased_turnover

Significant increase in sales of the premium store

Expertises used

IT Strategy
Technology Solutions
Customer Experience
IT Strategy
Technology Solutions
Customer Experience
IT Strategy

Today, companies must be adaptable and innovative in all areas. We offer an IT strategy that provides opportunities to develop new business models, to promote innovative working methods and to guarantee efficient processes. diconium develops IT strategies for the digital leaders of tomorrow.

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Interested in this topic?

Your contact at diconium

Axel Wetten
senior business development manager

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