COOP

Relaunch in a multi-vendor environment

Increase in turnover

of the rewards shop

Simplification

of complex processes

CLIENT

The Coop Group has deep roots in Switzerland and can look back on 150 years of history. What began as a small consumer cooperative is now an internationally active retail and wholesale company.

26,932 million CHF
total turnover

> 2,000
sales outlets

80,000 employees

1865 founded

task

  • Relaunch of the Supercard Rewards Shop

solution

The project, which is based on SAP Hybris, was implemented as an agile project implementation in a multi-vendor environment. diconium's service portfolio also includes IT consulting, software development as well as test and service management. A SAP Hybris DataHub was used and the loyalty system (SAP CRM) was connected.

  • IT consulting and software development
  • Test and Service Management
  • Agile project implementation in a multi-vendor environment
  • Connection to the loyalty system (SAP CRM)
  • Use of SAP Hybris DataHub

successes

  • Simplification of grown complex processes
  • Introduction of short release cycles
  • Significant sales increase in the rewards shop
referenzen-coop-diconium-01

at a glance

Business Retail
Field of business B2C
Measures IT Consulting, Software Development, Test Management
Technologies SAP Hybris