diconium x salesforce

Foster customer relationships with a multi-cloud strategy

Whether you’re embarking on a digital reboot or a system migration, we are your partner for successful Salesforce implementations. With Salesforce, the world's leading CRM provider, and our extensive expertise in digital sales and transformation, we help bring your business closer to your customers. We design multi-cloud architectures and supports global rollouts. Our Salesforce Competence Center spans two continents, offering a dynamic knowledge hub with over 40 Trailheads, 180+ community members and more than 200 certifications.

How we we can help

Our teams provide comprehensive consulting, design, implementation, and development for tailored Salesforce solutions. Whether you need a quick ramp-up or ongoing support in daily operations, we’re with you through every phase of your digital transformation projects.

CRM Migration

Transform your customer relationships with our end-to-end migration services from legacy CRM systems to Salesforce. We ensure seamless data transfer, process optimization, and user adoption for a smooth transition that preserves your valuable customer insights.

System integration

Integrate Salesforce within your existing technology ecosystem to create a unified operational environment. Our integration experts connect Salesforce with your current systems to eliminate silos and create a cohesive digital backbone for your business. 

AI implementation & optimization

Dive into the full potential of Salesforce AI capabilities including Einstein, Data Cloud, and Agentforce. We design, implement, and optimize AI-powered workflows that automate routine tasks, deliver predictive insights, and create hyper-personalized customer experiences. 

Cloud expansion & connection

Extend your Salesforce capabilities by connecting specialized Clouds with your Core implementation. Whether you're adding Marketing-, Service-, Sales-, or Commerce Cloud to your existing foundation, we ensure perfect alignment and data flow across your entire Salesforce ecosystem. 

Strategic CRM guidance

New to CRM? Our consultants provide strategic roadmapping and implementation guidance to begin your customer relationship management journey with confidence. We translate business objectives into technical requirements, ensuring your first CRM implementation delivers value.

Multi-Cloud expertise

Maximize your existing Salesforce investment with specialized consulting across every Cloud: Marketing, Sales, Service, Commerce, and Data Cloud, plus MuleSoft integration and Einstein AI implementation. Our certified experts bring deep domain knowledge to each specialized Cloud.

Custom development & configuration

Adapt Salesforce to work your way with our customization services. We configure the platform to match your unique processes and technical requirements, developing custom applications, automation, and interfaces that align perfectly with how your business operates. 

  • Experience Cloud
  • Commerce Cloud
  • Analytics Cloud
  • tableau
  • Einstein
  • MuleSoft
  • Agentforce

CONTACT US

Let’s discuss how we can help you with your Salesforce project. Just leave us a message and we will get back to you within an estimate of 48h.

Your experts

Your contact at diconium - EMEA / US

Michael Wagner

partner growth manager

Michael+Wagner

Your contact at diconium - APAC

Ranjeev Kumar

Associate Director Key Clients

Ranjeev+Kumar