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At a glance

Industry: Automotive

Business: B2C

Technologies: Mobile (Swift, Flutter, Kotlin), Java/Springboot, React


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Sunrise Communications AG is the largest private telecommunications provider in Switzerland.

  • 3 billion CHF turnover (2022)
  • ~1,700 employees
  • 3.4 million customer relationships
  • 91 offices and retail stores

For the Swiss telecommunications provider Sunrise, diconium built a convenient eCommerce system and developed an app for account management.


Our Story


The Challenge

Build a convenient e-commerce system


Reduce content maintenance effort and standardize related processes


Develop account management app for iOS and Android


Our solution
Development of a modern design for the online stores (B2B and B2C) and the self-service center
Conception of new structures, processes and features in the complete e-commerce appearance (e.g. hot-deal-liveshopping) - top offers are limited and offered for a limited period of time
Usability optimization with regard to processes relevant to success (e.g. check-out, offer presentation, service processes)
Content management (creation of graphics and text) incl. integration in the store


High level of system security
Better customer service thanks to service-oriented features
Greater traffic on the site
Attractive design and simple structures

Expertises used

Innovation & Strategy
UX Consulting
Content Strategy & Management
Innovation & Strategy
UX Consulting
Content Strategy & Management
Innovation & Strategy

Digital change requires new company perspectives: customer-, market- and employee-centered, information-driven, agile and holistic. Then, digitization offers enormous opportunities for products and processes. As a companion and expert in digital strategy consulting, we help you to find suitable and efficient methods and innovative ideas for your business model.

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We are very satisfied with the successful results achived by diconium. We feel that diconium always provides us with up-to-date and comprehensive advice. diconium is characterized by a cooperative partnership, flexibility, speed and a constructive approach.

Sebastian Lewandowski

Director Online Channel/Residential Customers | Sunrise Communications AG

Interested in this topic?

Your contact at diconium

Axel Wetten
senior business development manager

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