Success Stories

Software provider

Software provider

B2B ECOMMERCE PLATTFORM

Thanks to diconium, the B2B platform of this renowned international cloud software provider lives up to its promise: easier handling, bundled third party services and a mobile-friendly design create a holistic intuitive experience.

Innovation & Strategy
Change Management
IT Architecture
Customer Experience
Digital Transformation
UX-/UI-Design

Our story

01

The Challenge

 

Our client places the highest technological demands on itself. diconium was consequently entrusted with a variety of tasks, e.g. changing the purchasing model from individual buyers to online subscription, updating the payment methods, enhancing the UI/UX, also for the mobile experience, making the management of the catalog, promotions and orders easy and intuitive, adapting the changes to all stores in different countries and languages.

02

Our Solution

Our solution integrated Digital River Commerce with the Magento platform using a custom-developed connector, enabling single sign-on for a seamless experience. We configured the product catalog, content translations, user and roles management, and order processing, alongside features like coupon codes and promotions. Automated tasks such as promotion banners, catalog search, and product categorization were implemented, allowing companies to manage their stores efficiently through a unified backend.

03

Successes

The completely renewed and improved platform is now technologically on a par with the company's own progressive thinking. The simpler handling (store addition and launch as well as in running promotions and managing the catalog) saves time, avoids errors and increases efficiency. This also includes the connection of third-party systems, which can now all be conveniently coordinated via one platform. The mobile-friendly design takes into account that more and more customers are doing their business mobile. And finally, the new online presence was transferred to different stores and languages in order to be able to offer a high level of quality worldwide. 

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ABOUT OUR CLIENT

Industry: Technology

Business: B2B / B2C

Technology: Magento, Digital River Commerce

Our client streamlines the journey for organizations to become digital businesses that deliver better experiences to their customers and empower employees to do their best work. The software spans App Modernization, Cloud, Networking & Security and Digital Workspace.

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ready to update your business?

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Axel Wetten

senior business development manager

Axel+Wetten

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