Success Stories

Kodak Moments

Kodak Moments

DIGITAL FULFILLMENT SYSTEM

Year after year, millions of orders are reliably and consistently processed through the Kodak Moments Digital Fulfillment System, powered by diconium—consistently achieving new record milestones.

Innovation & Strategy
IT Architecture
Customer Experience
Data Science

Our story

01

The Challenge

 

Development and continuous optimization of a cloud platform for processing digital print jobs submitted by consumers worldwide to Kodak Moments through various input media and front-end systems for production and delivery.

02

Our Solution

Since 1996, diconium has been developing and operating forward-thinking services for Kodak Alaris, including mobile apps and kiosk applications. Its most significant achievement is the development of the comprehensive Kodak Moments Digital Fulfillment System—a state-of-the-art project that has been continuously expanded and developed for nearly 20 years. This work focuses on meeting the demands of new markets and products while consistently modernizing the technological platform.

The fulfillment system serves as a global e-commerce platform for customer orders, efficiently routing them to the appropriate fulfillment partner—whether a local retailer, a central photo lab, or a gift item producer. The system also includes interfaces and functionalities for managing products, catalogs, pricing, campaigns, vouchers, store locations, devices (such as printers and kiosks), shopping carts, and orders.

In addition, diconium has developed and optimized specific interfaces and applications for partners (B2B) and customers (B2C) of Kodak Moments, such as an application for order management for customer service. Online and in retail stores.

03

Successes

The Kodak Moments Digital Fulfillment System processes thousands of orders per hour across many regions worldwide, handling millions of orders annually. Its scalability effortlessly accommodates seasonal fluctuations in demand and extreme peaks driven by promotions.

Additionally, the system operates in a 24/7 high-availability model, meeting various performance targets for our customer. As the central e-commerce platform in the Kodak Moments value chain, it has contributed to steadily increasing sales year over year. We are proud to be a long-standing partner of Kodak Alaris and look forward to continuing to support this success in the future.

GettyImages-642028370

ABOUT KODAK MOMENTS

Industry: Photography, photo printing

Business sector: B2B / B2C

Technology: Microsoft Azure, Quarkus, Node.js

Web:  https://www.kodakmoments.com

Kodak Moments is a leading global provider of photo products and services for retailers, consumers and entertainment venues. The company inspires consumers to bring their memories to life with innovative, high-quality photo products and experiences that they find truly meaningful. With over 100,000 retail touchpoints in 30 countries worldwide, Kodak Moments aims to be the brand consumers choose to celebrate and preserve life's memories – from big events to the everyday moments that matter.

  • 332 million U.S. dollars in revenue (2023)
  • 44 global locations
  • 1,950 employees
GettyImages-642028370 GettyImages-642028370

ready to update your business?

Let's talk!

Axel Wetten

senior business development manager

Axel+Wetten

More success stories

Learn how we have empowered our customers and get to know our solutions

Automotive+sector

Automotive sector

An automotive client needed an efficient way to issue security tokens for ECU features. Our PKI as a Service replaced manual processes with a secure web service – developed by a team of experts in security, infrastructure, penetration testing, and UX.

Read our story
KiK

KiK

For our client KiK, we developed a high-performance e-commerce solution that stands out in the European market with its state-of-the-art architecture.

Read our story
Medical+aesthetics

Medical aesthetics

We developed an innovative app for our client for the Apple Vision Pro VR headset, showcasing a medical product as an immersive 3D experience.

Read our story
Industrial+machinery+manufacturer

Industrial machinery manufacturer

Increasing sales efficiency and improving the customer experience through Salesforce solutions: For our client, we implemented an AI-powered solution that optimizes the sales process, reducing order processing time by 40% and speeding up proposal preparation by over 25%. Additionally, customer interactions were improved, onboarding was simplified, and data-driven decision-making was enabled.

Read our story
Automotive+manufacturer

Automotive manufacturer

With a state-of-the-art, customer-centric data collection and analysis process, diconium integrates information into a new central dashboard—enabling valuable insights for the entire organization to capture and evaluate customer-centric touchpoints across multiple platforms and markets.

Read our story
Haberkorn

Haberkorn

In close collaboration with Haberkorn, diconium developed a tailored IT architecture designed to meet all current and future requirements. The result: a forward-thinking concept that ensures maximum flexibility and scalability for successful e-business and long term growth.

Read our story