Success Stories

Kodak Moments

Kodak Moments

DIGITAL FULFILLMENT SYSTEM

Year after year, millions of orders are reliably and consistently processed through the Kodak Moments Digital Fulfillment System, powered by diconium—consistently achieving new record milestones.

Innovation & Strategy
IT Architecture
Customer Experience
Data Science

Our story

01

The Challenge

 

Development and continuous optimization of a cloud platform for processing digital print jobs submitted by consumers worldwide to Kodak Moments through various input media and front-end systems for production and delivery.

02

Our Solution

Since 1996, diconium has been developing and operating forward-thinking services for Kodak Alaris, including mobile apps and kiosk applications. Its most significant achievement is the development of the comprehensive Kodak Moments Digital Fulfillment System—a state-of-the-art project that has been continuously expanded and developed for nearly 20 years. This work focuses on meeting the demands of new markets and products while consistently modernizing the technological platform.

The fulfillment system serves as a global e-commerce platform for customer orders, efficiently routing them to the appropriate fulfillment partner—whether a local retailer, a central photo lab, or a gift item producer. The system also includes interfaces and functionalities for managing products, catalogs, pricing, campaigns, vouchers, store locations, devices (such as printers and kiosks), shopping carts, and orders.

In addition, diconium has developed and optimized specific interfaces and applications for partners (B2B) and customers (B2C) of Kodak Moments, such as an application for order management for customer service. Online and in retail stores.

03

Successes

The Kodak Moments Digital Fulfillment System processes thousands of orders per hour across many regions worldwide, handling millions of orders annually. Its scalability effortlessly accommodates seasonal fluctuations in demand and extreme peaks driven by promotions.

Additionally, the system operates in a 24/7 high-availability model, meeting various performance targets for our customer. As the central e-commerce platform in the Kodak Moments value chain, it has contributed to steadily increasing sales year over year. We are proud to be a long-standing partner of Kodak Alaris and look forward to continuing to support this success in the future.

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ABOUT KODAK MOMENTS

Industry: Photography, photo printing

Business sector: B2B / B2C

Technology: Microsoft Azure, Quarkus, Node.js

Web:  https://www.kodakmoments.com

Kodak Moments is a leading global provider of photo products and services for retailers, consumers and entertainment venues. The company inspires consumers to bring their memories to life with innovative, high-quality photo products and experiences that they find truly meaningful. With over 100,000 retail touchpoints in 30 countries worldwide, Kodak Moments aims to be the brand consumers choose to celebrate and preserve life's memories – from big events to the everyday moments that matter.

  • 332 million U.S. dollars in revenue (2023)
  • 44 global locations
  • 1,950 employees
GettyImages-642028370 GettyImages-642028370

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Axel Wetten

senior business development manager

Axel+Wetten

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