At a glance
Industry: Machine tools, laser technology, electronics
Technology: Intershop Commerce Suite, Azure Cloud
As a high-tech company, TRUMPF offers manufacturing solutions in the fields of machine tools, laser technology, electronics and Industry 4.0.
- 4,2 million € turnover (2021/22)
- 16.554 employees
- 13 production/sales locations (Germany)
- 70 subsidiaries
Seamless customer experience thanks to a central platform with new store and numerous convenience features.
The heart of the new platform is the redesigned store. In order to avoid incorrect orders in the future, an intuitive machine-product matching was developed. In this way, the customer only sees the products he needs for his machine. This is also secured after the shopping cart. The filter is also retained for a new order.
Expertises used for Trumpf
Successful innovations always focus on the needs and habits of the user. To enable your company to work user-centered, diconium analyzes the expectations of your future customers, formulates design recommendations and defines an implementation roadmap that adapts to the individual requirements of your company.
“diconium has been supporting us since 2018 as a reliable partner in the implementation of our new platform, as well as in all related questions. It is especially here that we appreciate the exchange with our colleagues at diconium, as they often know how to convince with their expertise.”
Solution Architect eShop | TRUMPF
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