Software Provider
B2B eCommerce Platform
Thanks to diconium, the B2B platform of this renowned international cloud software provider lives up to its promise: easier handling, bundled third party services and a mobile-friendly design create a holistic intuitive experience.

AT A Glance

Industry: Technology

Business: B2B / B2C

Technology: Magento, Digital River Commerce

diconium expertise: Strategy & Consulting, Change Management, Frontend Development, Backend Development, Testing, Project Management, UX Design

 

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B2B eCommerce Platform

Client

Our client streamlines the journey for organizations to become digital businesses that deliver better experiences to their customers and empower employees to do their best work. The software spans App Modernization, Cloud, Networking & Security and Digital Workspace.

Task

Our client places the highest technological demands on itself. diconium was consequently entrusted with a variety of tasks, e.g.
 
  • Changing the purchasing model from individual buyers to online subscription
  • Updating the payment methods
  • Enhancing the UI/UX, also for the mobile experience
  • Making the management of the catalog, promotions and orders easy and intuitive
  • Adapting the changes to all stores in different countries and languages

Solution

  • Integrated Digital River commerce with Magento platform through a custom developed connector
  • Integrated Magento platform with single sign-on
  • Configured product catalog, content translations, user management, roles management, order management, coupon codes, promotions etc.
  • Automated promotion banners, catalog search, product categorization, etc
  • Companies can manage their stores through backend solutions     

 

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Successes

The completely renewed and improved platform is now technologically on a par with the company's own progressive thinking. The simpler handling (store addition and launch as well as in running promotions and managing the catalog) saves time, avoids errors and increases efficiency. This also includes the connection of third-party systems, which can now all be conveniently coordinated via one platform. The mobile-friendly design takes into account that more and more customers are doing their business mobile. And finally, the new online presence was transferred to different stores and languages in order to be able to offer a high level of quality worldwide. 

What's next?

 

Your contact at diconium

Roland Oberdorfer
managing partner diconium US